Privacy Policy
Validation.comp.com.au is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www.validation.comp.com.au, from media and publications, from other publicly available sources, from cookies such as Google Analytics and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you and our clients. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. We do not maintain any mailing or marketing lists. Any information collect may be shared with the entity which engaged our services. If the information is shared with such an entity, the privacy practices of that entity will govern the disposition of the information.
Generally, the information collected is used for administrative purposes as part of a process which requires the provision of a certain document or documents via our upload facility. If the Personal Information will be used for a different purpose, where appropriate and where possible, we will explain to you why we are collecting the information and how we plan to use it.
Your use of validation.comp.com.au will be deemed explicit consent to use the information collected to perform these administrative purposes.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Validation.comp.com.au will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Disclosure of Personal Information Overseas
Validaton.comp.com.au holds personal information in Australia. This personal information may be shared with third parties in other countries where it is reasonable to expect us to do so as part of an administrative purpose.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
Validation.comp.com.au is a service provided by Tactics Marketing Support. If you have any queries or complaints about our Privacy Policy please contact us at:
The Privacy Officer
Tactics Marketing Support
PO Box 6633
FRENCHS FOREST NSW 2086
Data Collection Statement
validation.comp.com.au
This Collection Statement is a requirement of the Australian Privacy Act and contains details about how validation.comp.com.au and our related entities and associates (we, us, our) may collect, hold, use and disclose personal information about you.
validation.comp.com.au is a service on behalf of the entity (website) which referred you to our service. We have no interest in your data other than to perform the duties or services we have been engaged to perform. Any data provided to validation.comp.com.au is governed by the entity (website) which referred you to validation.comp.com.au. Please refer to such entity’s (website) Privacy Policy to determine how your information may be used by said entity (website). If you require more information or clarification, please contact us by using the contact details below.
We are an APP entity for the purposes of the Privacy Act 1988 (Cth). We are bound by the Australian Privacy Principles (APPs) and any related privacy codes. Our contact details are set out below.
How we collect and hold personal information
We may collect personal information about you directly from you or from third parties as reasonably necessary in connection with our functions and activities. We may collect personal information about you from time to time without you being aware that we have done so (eg via cookies on your web browser to analyse trend data).
If you do not provide us with your personal information we may be unable to provide you with the products and/or services you or the party which has engaged us require.
Purposes for collecting personal information and who we disclose it to.
The personal information we collect is used for the following purpose:
- to process a claim, request, prize or such other process which may require verification or validation.
- for other purposes which are reasonably necessary in connection with our normal functions and activities.
We may disclose your personal information to the following kinds of entities: our contractors, consultants, advisers, associates and related entities; the owners or operators of any app or platform that you have subscribed for through us; entities that provide services to us; any industry body, tribunal, court or otherwise in connection with any complaint made by you about us; and other entities with your consent or as permitted or required by law.
How you may access or seek correction of your personal information or make a complaint
You may access personal information we hold about you, seek the correction of such information and make a complaint against us if you are of the view that we have breached any of the APPs or any related privacy code in dealing with your personal information by contacting our Privacy Officer.
Our contact details
Please direct all complaints and queries in relation to your privacy or our privacy policy to:
Privacy Officer
Email: privacyofficer@validation.comp.com.au
Website: validation.comp.com.au
Postal: Tactics Marketing Support PO Box 6633 Frenchs Forest 2086
Direct marketing
We do not use your information for direct marketing. If you believe your information has been used for direct marketing, please contact our Privacy Officer as per the contact details above.